Venue: @sandlewoodmanor Planning: @hannah_looseends Photography: @alymateiphoto
- What types of events do you provide floral services for?
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Our studio specializes in luxury and high-end floral arrangements and bouquets, using only the freshest and highest-quality flowers available. We have a wide variety of flowers to choose from, including rare and exotic blooms.
- How far in advance should I book your services?
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We recommend booking our services as soon as you have a date and venue for your event. This will ensure that we have availability and can work with you to create the perfect floral decor for your special occasion.At least 6 months before your day is ideal, but we can still help create your dream even if you are a little closer to your date; just connect!
- Can you provide references or portfolio of your previous work?
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Yes, You can find some of our work online:
Editorial & Wedding & Collaboration Gallery
And we can provide references for any of our previous work upon request. We're happy to share examples of our work to help you decide whether we're the right fit for your event.
- Do you offer same-day delivery?
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We offer same-day delivery for certain arrangements and bouquets, subject to availability. Please contact us as early as possible by 9 or 10 am so that we can ensure to accommodate your request.
- How can I place an order?
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Orders can be placed through our website, by email, or by phone. We will confirm your order and provide you with a time and date for delivery or pickup.
- Do you offer delivery services?
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Yes, we offer delivery services for our floral arrangements and bouquets. We can deliver to residential and commercial addresses within our local area, Houston, river oaks, Katy, Conroe, Sugarland, woodland,... and surrounding areas.
Cancellation and return policies - Exclusively for deliveries:
All cancellations and refunds must be confirmed at least 10 days before delivery. We will charge you $40 if you cancel between 10 and 7 days before the delivery date. No cancellations will be accepted after 7 days of delivery, and no refunds will be issued (We work with perishable products and need to order in advance).
- Do you offer rental services for event decor?
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Yes, we offer rental services for event decor, including vases, candles, and other decorative items that will complement your floral designs.
- Do you offer mockup ?
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Yes, we do offer mockup services for our clients who have booked with us. A mockup is a great way to visualize and test different design ideas before the event, ensuring that the final product meets your expectations. Our team can work with you to create a mockup of your chosen floral arrangements and decor and make any necessary adjustments to ensure that the final product is perfect. If you are interested in this service, please contact us to discuss the details and costs involved (Potentially the actual cost of the design that will be tested).
- Can you provide floral decor for both indoor and outdoor events?
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Yes, we can provide floral decor for both indoor and outdoor events. Our team will work with you to create custom designs that are tailored to the specific needs of your event, whether it's an indoor ballroom or an outdoor garden setting.
- Can you accommodate special requests or dietary restrictions?
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Yes, we can accommodate special requests and dietary restrictions. We will work with you to create custom floral arrangements and decor that meet your specific needs and preferences.
- How do you handle payment?
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For your events, We require a 40% retainer fee at the time of booking, with the remaining balance due one month before the day of the event. We accept major credit cards, PayPal, and cash.
Individual floral arrangements are paid in full when your place your orders.
The time line is to allow us to start the ordering process and make sure all the design elements are available.
Privacy Policy
1. Introduction
Welcome to Event by OVA. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.eventbyova.com (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected thereto.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us.
Personal Information Provided by You
- Personal Identifiers: Name, email address, phone number.
- Commercial Information: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Information Collected via Technology
- Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Process your transactions and deliver the products and services you request.
- Manage your account and provide you with customer support.
- Send you marketing and promotional communications. You can opt-out of our marketing emails at any time (see the "Your Rights and Choices" section below).
- Improve our website to better serve you.
- Comply with legal obligations and resolve any disputes that we may have.
4. Mobile Phone Numbers for Messaging
When you provide us with your mobile phone number, you consent to receive text messages from us regarding your orders, updates, and promotions. Message and data rates may apply. You can opt-out of receiving text messages at any time by replying "STOP" to any message you receive from us.
5. Disclosure of Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
6. Your Rights and Choices
You have the right to:
- Access and update your personal information.
- Request deletion of your personal information.
- Opt-out of marketing communications.
- Withdraw consent at any time where we are relying on consent to process your personal information.
7. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Site. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
- Event by OVA
- Email: info@eventbyova.com
- Phone: 832 856 7450
- Address: 14300 Cornerstone village dr, 77014 Houston Tx
10. Direct Link to Privacy Policy
https://www.eventbyova.com/faq